Data Privacy Policy
Last updated: 24/5/2021
Our contact details
FAO: Data Controller
6B Upper Water Street
Newry
County Down
Northern Ireland
BT34 1DJ
E-mail: Please use the contact us form.
The type of personal information we collect
We currently collect and process the following information:
- Name
- Business email address
- Business phone number(s)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you by one of the following means:
- Emails send to us
- Telephone calls to us
- Via the “Contact Us” forms on our website(s)
We use the information that you have given us in order to:
- Respond to any business enquires
- Any necessary contractual and project obligations
- Invoicing and our business accounts
We do not share this information directly with anyone else.
We do not sell any personal information that we hold.
We may share your personal information indirectly with 3rd party services that we use as part of the course of our normal business activities. For example, storing an invoice send to your business email address on a service provided by a cloud service provider.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- We have a contractual obligation.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored on our computers.
We rely on 3rd party services for some of our day to day business activities e.g. email service providers, cloud computing service providers.
While we endeavour to select 3rd parties based on their personal information security practices we have no direct control over the security policies of these 3rd parties. We keep your
- Name
- Business email address
- Business phone number(s)
if you contact us or if you make use or our services,
We keep this information for as long as is contractually, financially or legally necessary and to comply with any statutory and other obligations. This period is typically 7 years from the point that any contract ends or from the date of the last contact we have with you. However in some limited circumstances this may be longer.
If you wish to have your personal information deleted or believe your personal information is incorrect please contact us.
Your data protection rights
Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal information.
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Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
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Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by post at
FAO: Data Controller
Kulawe Limited
6B Upper Water Street
Newry
County Down
Northern Ireland
BT34 1DJ
or contact us via the contact us form if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
FAO: Data Controller
Kulawe Limited
6B Upper Water Street
Newry
County Down
Northern Ireland
BT34 1DJ
E-mail: Please use the contact us form.
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk